VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes. VeriSM helps organizations to define their service management principles, and develop a responsive operational model based on an integrated selection of management practices. VeriSM acknowledges the value of what has been done before, and provides an up-to-date approach to Service Management to make sure you are ready for the Digital Age.
VeriSM stands for:
- Value Driven
- Integrated Service Management.
VeriSM certification is avaliable in three modules:
- Essentials - gives a comprehensive introduction to the service management principles
- Plus - looks at the progressive practices and innovative technologies of modern service management
- Foundation - combines content of Essentials and Plus
Anyone involved in managing services - not just in IT.
Participants should have basic knowledge of agile (obtained, for example, by completing the Agile Scrum Foundation course). Knowledge of ITSM is an advantage (obtained, for example, by completing the ITIL Foundation course).
Professionals who already have a certification in (IT) Service Management (ITIL Foundation) just need to successfully complete the VeriSM Plus exam to be awarded the VeriSM Foundation certificate.
VeriSM courses and exams
Our VeriSM course takes 2 days. We use a well balanced mix of theory and practical exercises. Participants recieve the official VeriSM training materials and official sample tests for each module.
After the course the exam can be taken - Essentials, Plus or Foundation. VeriSM exams are multiple choice and in English.
Our introductory price of the VeriSM course is 500 € + 150 € EXIN VeriSM Foundation certification exam.
- If you are interested in passing the lowest VeriSM exam - Essentials - instead of the Foundation exam, you will pay only 100 € for the Essentials exam.
- If you already have valid a ITIL Foundation certificate (or higher) you just need to pass the "bridge" VeriSM Plus exam to obtain VeriSM Foundation certification. Its price is 100 €.
If you would like to use one of the above discounts then please mention this when ordering the course & exam.
The listed prices are exclusive of VAT, which is applied and charged in line with relevant regulations. Our general terms & conditions apply.
If you require an in-house training, please contact us.
If you adhere to all trainer's instructions, participate in the whole course and in spite of that do not pass the VeriSM exam, you can repeat the course with us once more for free. You have to pay just the re-exam fee.
Best Price Guarantee:
If you obtain a better price offer for a VeriSM course accredited by EXIN, BSC or APMG held in the same location, time period, delivered by a comparably experienced trainer with guarantees comparable to ours, we will beat it - just present it to us.
Our Course Date Guarantee:
We value both the time and money of our customers. We therefore guarantee you that if you make a binding course booking with us and pay your participant fee on time, we will not cancel the given training due to lack of participants or any other subjective reasons.
Since our company was the established we have not canceled any of our courses with delegates booked onto them.
Our Know-how Retention Guarantee:
In case your employee, who took VeriSM training paid by you with us, terminates employment with your company within a year from taking the course, you can take advantage of our know-how retention guarantee. It means that a replacement employee nominated by you can attend the same course for free. You will pay only fee for his lunches & refreshments during the course and cover the certification exam fee (if she/he is to take a certification exam).
Just provide us with a copy of the employment contract termination notice of the previous graduate.
Your replacement employee can repeat the course within 15 months from the original course. The course date has to be agreed at least 15 calendar days before the start of the chosen course. We assume the replacement employee will use study materials left behind by the original graduate. If your company does not have the study materials anymore we will provide you with a new copy at cost.
Should the course date which you choose be fully occupied by participants who attend the course for the first time and not as a part of our know-how retention guarantee, we will contact your employee and offer him/her a new course date.
Training Course Calendar
The schedule of all our public training courses is avaliable under Public Training Courses Calendar & Prices.
How to book a course?